Paajoki rental cottages adheres to the following conditions when booking and canceling accommodation services. The booking conditions come into effect immediately after the booking is made. The booker must be of legal age.
Paajoki rental cottages sends the customer a confirmation of the reservation by email, which contains the address to the key collection point and other information. Advance payment (25% of the accommodation portion) is due 7 days after the reservation is made and the rest four weeks before the start of the reservation. If there is less than six weeks before the start of the reservation, the entire amount is due to be paid in one go. If the cancellation of the rental takes place after the reservation fee has already been paid, we will return the amount if we can still rent the object. Otherwise, the reservation fee will not be refunded.
Cancellation must always be made in writing to the lessor’s email address. The cancellation is considered to have taken place the moment we receive information about the cancellation. Failure to pay the invoice is not a cancellation.
If the reservation is canceled because the customer or a close relative living in the same household becomes seriously ill, has an accident or dies, the customer is entitled to get his money back. The cancellation must be made without delay and a medical certificate must be submitted to Paajoki rental cabins for the reason for the cancellation. If the cancellation occurs later than 48 hours before the start of the reservation period or during the reservation, the payment made by the customer will not be reimbursed.
The lessor has the right to cancel the reservation if the payment has not been made by the due date.
If water, fire or any other unexpected damage occurs in the rental cabin before the start of the rental period, the lessor has the right to cancel the reservation. In this case, the customer has the right to get back the rent he paid.
Paajoki rental cottages will not pay the rent back if an unforeseeable phenomenon occurs (storms, natural phenomena, power outages, etc.) over which the lessor cannot influence.
Paajoenvuokramökit is not responsible for damage caused to the customer due to an unforeseeable cause, force majeure, which the lessor could not have prevented.
Tenants are personally responsible (e.g. with their own home insurance) for damage to movable or immovable property that occurs at the destination.
All comments and complaints related to the holiday destination or damages that occur during the stay must be reported to the owner preferably immediately but no later than upon departure.
The holiday destination is available to the customer from the day of arrival at 15:00 until the day of departure at 12:00. unless otherwise agreed.
The customer is responsible for the final cleaning of the holiday home himself or buys the final cleaning for €100. Ordered final cleaning does not include dishwashing or major cleaning. If the cleaning has not been carried out, the owner has the right to charge a cleaning fee. Holiday apartments have more detailed cleaning instructions. If the holiday destination is excessively messy (e.g. vomit, spilled drinks, etc.) the renter is obliged to pay additional compensation.
Linens (sheets, pillowcases and towels) can be rented from the landlord for €15/person, or you can bring your own linens. The use of linen is mandatory. Pillows and blankets are part of the equipment of the holiday apartments.
You can bring your own mobile home or caravan to the cottage yard. It is good to inform about this in advance. We charge 15 €/day as a place fee.
Charging an electric car (full electric/hybrid) costs 30 cents/kWh. Please always notify us separately if you plan to charge your car during your visit.
The import of straw is allowed, but water may not be taken from the faucets of the holiday homes, but from the lake. Pine trees must also be brought along. Firewood is part of the normal use of the holiday home.
All our holiday homes are non-smoking.
Importing pets to the destination must be reported when making a reservation. Pets are not allowed in all holiday apartments.
The maximum number of people in the holiday apartment may not be exceeded, unless otherwise agreed with the owner. We charge €20/person/day for extra persons.